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Contractors FAQ


Frequently asked questions by contractors.


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Is Remodelmate free to join?

Yes! remodelmate is free to join. The only requirement is that you will need to pass our vetting process, which includes a background check, license verification, insurance verification, and meeting our standards for experience and quality.

No. With remodelmate, you do not pay for leads or jobs. We do all the work for you – lead conversion, estimates, invoices, contracts, materials orders, accounts receivable, and more. A remodelmate Concierge helps the customer select and order their finish materials: tile, grout, paint, vanity, plumbing and electrical Fixtures, rough-in valves, and accessories. You just focus on building the project.

We notify you when an install-ready project becomes available, and it is up to you to choose whether or not to accept it.

Each project is unique. Pricing is based on the scope of work. You will be able to review this information prior to choosing to accept a project.

Yes! You have the option to accept or decline a project that is sent to you for any reason, including price.

Remodelmate uses advanced computer imaging to determine the size of the room, along with video calls and photos from the customer to confirm our assumptions. When you are sent the project it will include materials quantities, scope of work, and pay for you to review and decide if you would like to accept it.

Payment is based on project milestones. For example, demolition is typically the first milestone. Once each milestone is completed, funds get released to your account.

We are a cash-less company. Our contractors are paid via direct deposit (ACH).

Nope! The price you see when you accept the project is the price you will be paid. Homeowners pay for remodelmate Concierge services directly and a small fee to cover credit card processing and administrative costs. These fees do not impact your pay.

If a homeowner decides to fire you, or otherwise terminates their project, you will be paid for all completed milestones.

Right now, the best way to communicate with homeowners is in-person, by text, email, or phone call. We will soon have a way for you to communicate with homeowners directly through our website.

Nope. Following the completion of a remodelmate project, you are more than welcome to work with that same homeowner again off the remodelmate platform.

Yes. All remodelmate contractors must provide proof of license and insurance before joining remodelmate, and are accountable for their work just as they would be for their own job. We assume no legal responsibility for the outcome of the project or for any workplace injuries.

If everything checks out, then congrats — you’re a remodelmate Builder! You will now begin to receive projects to pick from.

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